Frequently Asked Questions

If this is your first appointment, you will complete a record card and I will ask some questions to help me understand what your objectives are for having a treatment, what concerns you may have and about you in general ie. job, exercise, diet, family. This will help me to tailor the treatment to your needs.

For subsequent appointments, I will ask a few questions regarding your health and lifestyle, if there's been any changes since the last treatment session. 

It is up to you if you wish to chat during the treatment about anything or what my findings are. 

At the end of the session, I will explain my findings and the next steps to take into consideration.

• Drink plenty of water to stay hydrated and remove toxins from body
• Avoid smoking, alcohol and caffeine for at least 12 hours
• Avoid strenuous activity for the next 12 hours to allow body to relax
• Perform stretches
• Erythema - redness of skin due to increase blood flow
• Avoid a heavy meal after treatment
• Deep breathing exercise

Every client will experience different reactions to a treatment depending on their well-being. There is the potential of a healing crisis that may occur in the next 2-3 days.

A healing crisis is a good thing, even though it makes you feel bad before you feel better, stronger and healthier. It’s a temporary worsening of symptoms before feeling better that occurs when your body is going through healing process. The process is eliminating the toxins, impurities and imbalances in the body. Within 24-36 hours of post treatment, you may experience worsening of existing symptoms or manifest of symptoms that didn’t exist before. You can help the healing process by having a balanced diet, eliminate alcohol and caffeine, drink lots of water to hydrate the body and lots of rest.

Here are some of the healing reactions that may occur during a Healing Crisis: 

• Tiredness and lethargy because of the release of toxins
• Feelings of dizziness or nausea
• Aching or soreness in the muscles
• Heightened emotional state – depression, weepiness or laughter
• Increased urination or bowel movements as the toxins are expelled from the body
• Increased secretions of mucus from the nose and mouth
• Cold-like symptoms
• Disturbed sleep patterns

During the treatment you will be covered with towels in which are removed temporarily when that part of the body is being worked on. Men must have underpants on and for the ladies, bra (optional) and underwear on. If you prefer to leave your clothes on, this is absolutely fine.

Every client is different on a physical and emotional well-being. Their intentions for having a treatment will also differ. For general care, it is recommended to have a session every 3-5 weeks. For clients that have areas of concerns ie. sore back, water retention, high stress levels, it is recommended a session every 2 weeks. 

Some treatments like Manual Lymphatic Drainage will require a session every 2-3 days for a shorter duration to see the benefits. 

It is advisable you do not have a treatment for 72 hours after receiving your vaccine or booster jab. 

It is advisable not to have a treatment 14 days from the last negative test result.

If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise me as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT. 

Prior to having an oncology massage, a consultation will be arranged to understand client's condition - stage, type, location of treatment, diagnosis, cannulas,  central lines, ports, surgeries, equipment.

The duration of an oncology massage session will vary depending upon the client's condition.

• A confirmed appointment is when the therapist and the client has agreed a date/time, duration, treatment and full payment made
• Any changes to you appointment ie. traffic delays, rescheduling, working late or cancellations made within 24 hours will be charged at full cost
• If you arrive late for your appointment, your treatment will be covered in the reduced remaining time and will be charged at full rate
• Therapist has the right to cancel a treatment by giving 24 hours notice
• Therapist has the right to cancel a treatment without notice if therapist is ill
• Therapist has the right to cancel a treatment without notice if the client is intoxicated with alcohol or drugs

Full payment is required to be paid within 24 hours of making the appointment to confirm the appointment. 

This is not a walk-in service.

Please arrive on time for your appointment. Any late changes ie. traffic delays, working late or cancellations made within 24 hours will be charged at full cost. If you arrive late for your appointment, your treatment will be covered in the reduced remaining time and will be charged at full rate.

CASH, CARD, BACS accepted.

Gift vouchers are available. They are not refundable and not redeemable for cash. They are valid for 4 months.

There will be no tolerance for inappropriate behaviour - verbal and physical. Therapist will terminate the treatment session immediately and you are responsible to pay for the full session.